General Description

The training package covers the concepts of operations management and its role in enhancing efficiency and improving organizational performance. It focuses on understanding and analyzing processes, measuring their performance, identifying bottlenecks, sources of waste, and opportunities for improvement, as well as developing work procedures and performance indicators to enhance quality and efficiency and achieve better results.

The Goals

The training package aims to enable participants to:

Understand the concepts of operations management and organizational performance.
Analyze processes and workflow.
Identify bottlenecks and sources of waste.
Use performance indicators to measure results.
Identify opportunities for process development and improvement.
Link process improvement to efficiency and organizational performance.